Bug in UCDialplans North American Rulesets
I was troubleshooting an issue where people couldn’t dial US/CA toll-free numbers in Teams the other day, when using Direct Routing. Initially, the root issue wasn’t that easy to solve,…
Read More »“Have you tried turning it off and back on again?” for MS Teams
One of the most powerful tools in a support professional’s arsenal is the tried-tested-and-true method of restarting a computer to resolve strange issues. I can’t tell you how many times…
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The Complete Guide to Using UCDialplans.com for Microsoft Teams Direct Routing
Seasoned veterans of my dusty, long-dormant blog will remember I did a comprehensive post (in 2012! EIGHT YEARS AGO!!!!) on how to use the Lync Optimizer to automatically create dialplans…
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Migrating SfB Enterprise Voice Configs to MS Teams
I’m flyyyyyyiiiing through the cloud…..get it? Cloud? Teams is in the cloud. Got it? Good. The UCDialplans.com Winter of Code continues at a torrid pace! Hot on the heels of…
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Backing up and restoring Teams Enterprise Voice configs
In the cloud….get it? Whenever I made changes to a Skype for Business Enterprise Voice configuration, either via a UCDialplans.com script or manually, I got into the habit of making…
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Undocumented behaviour with dialplans on MS Teams
Who am I talking to? Eartha Kitt? Sorry, wrong number. I was trying to call my car. I’ve been spending a lot of time recently messing around with MS Teams…
Read More »Useful Teams PowerShell Commands
Back in the day, I compiled a shortish list of Lync/Skype for Business PowerShell commands that did some reasonably useful stuff. With my shift to Teams, I figure now is…
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Can You Install an SDN Listener in a SfB CCE Environment?
As part of my job at Nectar Corp, I’m always looking at ways to get call detail information from various Microsoft-based UC telephony components. It’s easy to get a wealth…
Read More »The Current State of Microsoft Cloud-Based Call Analytics
Microsoft Teams continues to evolve at a rapid pace, and nearly every company who currently runs on-prem Microsoft Skype for Business deployments are investigating the feasibility of moving their UC…
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