The Complete Guide to Using UCDialplans.com for Microsoft Teams Direct Routing

Seasoned veterans of my dusty, long-dormant blog will remember I did a comprehensive post (in 2012! EIGHT YEARS AGO!!!!) on how to use the Lync Optimizer to automatically create dialplans…

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Migrating SfB Enterprise Voice Configs to MS Teams

I’m flyyyyyyiiiing through the cloud…..get it? Cloud? Teams is in the cloud. Got it? Good. The UCDialplans.com Winter of Code continues at a torrid pace! Hot on the heels of…

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Lync/S4B Client Can Normalize Numbers with Plus Sign?!?!?

One of my central tenets of number normalization in Lync/Skype for Business has always been: “Lync/Skype for Business will not attempt to normalize a number that already has a plus…

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North American Call Authorization Tricks

Almost every country in the world has a dedicated country code assigned to it for telephony purposes (see countrycode.org for a full list). There is one very large exception to…

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Dealing with Trunk Prefixes in Phone Numbers in Skype for Business

First of all, I spend far too much time thinking about dial rules. For those who don’t know, a trunk prefix is a number (or numbers) that typically has to…

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