Bug in UCDialplans North American Rulesets

I was troubleshooting an issue where people couldn’t dial US/CA toll-free numbers in Teams the other day, when using Direct Routing. Initially, the root issue wasn’t that easy to solve,…

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Migrating SfB Enterprise Voice Configs to MS Teams

I’m flyyyyyyiiiing through the cloud…..get it? Cloud? Teams is in the cloud. Got it? Good. The UCDialplans.com Winter of Code continues at a torrid pace! Hot on the heels of…

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Useful Teams PowerShell Commands

Back in the day, I compiled a shortish list of Lync/Skype for Business PowerShell commands that did some reasonably useful stuff. With my shift to Teams, I figure now is…

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Can You Install an SDN Listener in a SfB CCE Environment?

As part of my job at Nectar Corp, I’m always looking at ways to get call detail information from various Microsoft-based UC telephony components. It’s easy to get a wealth…

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The Current State of Microsoft Cloud-Based Call Analytics

Microsoft Teams continues to evolve at a rapid pace, and nearly every company who currently runs on-prem Microsoft Skype for Business deployments are investigating the feasibility of moving their UC…

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Skype Optimizer JSON Interface Now Available

For people who like to have more control over how dial rules are implemented but want to leverage my vast database of worldwide dial rules, I have implemented a JSON…

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Teams Direct Routing Now Supported in the Skype Optimizer

Since Microsoft made Teams Direct Routing available as a preview, I’ve been working to modify the Skype Optimizer codebase to support it. Finally, after weeks of coding and testing, I’m…

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The Evolution of the Skype Optimizer: From Locally-Run VBScript to Azure Web App

I was recently amazed when I realized the seeds of what is now the Skype Optimizer was created 10 YEARS AGO, back when Office Communications Server 2007 R2 was starting to…

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Edge Topology Replication Failures Caused by Mismatched Windows Updates

While getting a new Skype for Business edge server ready for production, I generally make sure all the latest Windows Updates are applied. I was doing exactly this for the…

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